Luxury Bags Return Policy
Due to the nature of limited products ALL SALES ARE FINAL!
Please feel free to email or call us with any questions about our products before making your purchase.
Gear Relapse guarantees authenticity of all our items or your money back. We stand behind all of our merchandise and if there are any authenticity concerns, you have 24 hours from receipt of your product to address any concerns for a refund.
Clothing & Accessories Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To process a return, please click on the URL, https://gearrelapse.com/a/returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Luxury goods such as handbags. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Final Sale Items
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 279 Clermont Avenue, Suite G, Brooklyn New York ,US, 11205.